How It Works
Custom clothing made simple.
Choose your garments, send us your logo and tell us what you need. We’ll guide you through artwork, decoration, approval, production and delivery so ordering branded clothing for your team is straightforward from start to finish.
From idea to finished garments in five steps
You don’t need to be an expert in clothing, print or embroidery. Send us the basics and we’ll help with the rest.
Choose your garments
Pick the styles, colours and quantities that suit your team. Mixed sizes and colours can be included in the same order.
Send us your logo
Upload or email your logo or artwork. Vector artwork is ideal, but if you only have a JPG or PNG, send it and we’ll review it.
We prepare the artwork
We’ll set the artwork up for the chosen decoration method and confirm positioning, sizing and any applicable setup charges.
Approve your proof
You’ll have the opportunity to check the design details before production. Production begins once the order and artwork are approved.
We produce & deliver
Your garments are decorated, quality checked and prepared for delivery or collection using the arrangement agreed with your order.
A few things make the process even quicker
Your logo or artwork
Send the best-quality version you have. If you have vector artwork such as PDF, EPS, AI or SVG, that is particularly useful for print.
Approximate quantities
Tell us how many garments you need. Quantity can affect the most suitable decoration method and overall price.
Sizes and garment types
You can mix sizes. If you are unsure which garment is right for your team, tell us how it will be used and we can help narrow the options.
Your deadline
If you need the order for a specific date or event, tell us at the start. Lead times depend on stock, artwork approval and production capacity.
Print or embroidery?
Both can look excellent. The best choice depends on the garment, the artwork, how the clothing will be used and the finish you want.
A durable, premium finish created by stitching your design directly into the garment.
- Great for polos, fleeces, softshells, jackets and workwear
- Ideal for chest logos and professional uniform branding
- Artwork must first be converted into an embroidery-ready file
- Very small text and fine detail may need to be simplified
A flexible option for logos, larger designs, detailed artwork and prominent front or back branding.
- Great for T-shirts, hoodies, sweatshirts and many workwear garments
- Well suited to larger logos and multi-colour artwork
- Useful for back prints, event clothing and promotional garments
- The most suitable print method depends on the garment and design
We’ll help get your branding production-ready
Good decoration starts with good artwork. We’ll review the file supplied and let you know if anything needs to be adjusted before production.
What happens to my logo?
For print, artwork may need to be cleaned up, resized or converted into a production-friendly format. For embroidery, the logo is digitised into stitch instructions for the embroidery machines.
Any relevant artwork, digitisation or setup charges will be confirmed as part of your order.
Ordering for a team doesn’t mean everyone needs the same size
Mixed sizes can be ordered. Where available, use the garment-specific size guide rather than assuming every brand fits the same way.
Check the size guide
Measurements can vary between brands and garment styles, so check the product information before finalising sizes.
Different staff, different sizes
Your order can contain a size breakdown to suit individual team members rather than one standard size.
Check before personalising
Once garments have been decorated or individually personalised, returns and exchanges are generally restricted unless there is a fault or supply error.
Clear pricing based on what you actually need
The final price depends on the garment, quantity, decoration method, number and size of logos, and any individual personalisation.
Quantity matters
Larger orders can often be more efficient to produce, so pricing may vary by quantity. For larger teams or repeat requirements, ask us for a tailored quote.
Setup & personalisation
Where artwork setup, embroidery digitisation, names, initials, job titles or additional logo positions create extra work, any applicable charge will be identified before production.
VAT treatment, minimum order quantities and specific promotional pack terms can be confirmed on the relevant quote or product page.
When will my order be ready?
Turnaround time starts once all key details are agreed, including garment selection, quantities, artwork and payment or account arrangements where applicable.
Stock availability
Some styles, colours or sizes can occasionally be unavailable. If that happens, we’ll discuss suitable alternatives with you.
Artwork approval
Changes to artwork or delayed approvals can move the production date, so prompt proof approval helps keep your order on schedule.
Need it for a date?
Tell us before ordering. We’ll let you know whether the requested deadline is realistic based on stock and our current production schedule.
Coming back for more should be easier
Once we have previously approved artwork and branding details on file, repeat orders can be much simpler. Tell us what changed — for example new staff, different quantities or extra sizes — and we can work from the previous setup where appropriate.
Individual personalisation
Names, initials, job titles, numbers and additional print positions can be added to many garments. Send us a clear list of what belongs on each item and we’ll confirm what is possible and any additional cost.
Answers before you need to pick up the phone
Can I mix sizes in one order?
Can I order different garment styles or colours?
I only have a JPG or PNG of my logo. Is that okay?
Do I need to know whether I want print or embroidery?
Will I see the artwork before production?
How long will my order take?
Can I reorder the same clothing later?
Can you add individual names or initials?
Can I supply my own garments for decoration?
Can I order a sample before committing to a larger order?
What happens if a garment or size is out of stock?
Can personalised garments be returned or exchanged?
Do you offer delivery or collection?
Do your prices include VAT?
Let’s get your team looking the part.
Tell us what you need, how many people you’re ordering for and send us your logo. We’ll help you work through the garment and decoration options.